ZapCart Privacy Policy

Effective Date: August 26, 2026

Last Updated: August 26, 2026

ZapCart respects your privacy and is committed to protecting the personal information of individuals who use the ZapCart mobile application, website, charging services, and related products and services.

This Privacy Policy explains the types of information we may collect, how we use and share that information, how we protect it, the choices available to you, and how you may request deletion of your ZapCart account and associated personal information.

1. Information We Collect

Depending on how you interact with ZapCart, we may collect account and contact information, location information, vehicle and charging information, transaction and payment information, device and technical information, and customer-support communications.

2. How We Use Information

We use information to provide mobile EV charging services, process transactions, communicate service updates, provide support, maintain safety and security, prevent fraud, improve the Services, and comply with legal obligations.

3. How We Share Information

ZapCart does not sell personal information merely as a condition of using the Services. We may share information with service providers, operational partners, and when required for legal, safety, compliance, or corporate transaction purposes.

4. Data Security

ZapCart uses reasonable administrative, technical, and organizational safeguards designed to protect personal information.

5. Data Retention

We retain personal information only as long as reasonably necessary to provide the Services, maintain records, resolve disputes, prevent fraud, and satisfy legal obligations.

6. Account and Data Deletion

Users may request deletion of their ZapCart account and associated personal information through the app or our external Account & Data Deletion page.

Visit the Account & Data Deletion page

7. Your Choices and Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, or request information about our privacy practices.

8. Location Permissions

You can control application access to device location through your mobile-device settings.

9. Children's Privacy

ZapCart is not intended for children under 13, and we do not knowingly seek to collect personal information from children under 13.

10. Third-Party Services

Third parties may maintain their own privacy policies and data practices. This Privacy Policy governs ZapCart's practices.

11. Changes to This Privacy Policy

ZapCart may update this Privacy Policy periodically and will update the Last Updated date when material changes are made.

12. Contact Us

Questions regarding this Privacy Policy may be submitted through the contact information provided on the official ZapCart website.