Delete Your ZapCart Account & Data

ZapCart gives users the ability to request permanent deletion of their ZapCart account and associated personal information.

You can request account deletion even if you no longer have the ZapCart application installed.

Delete Your Account in the ZapCart App

If you have access to your account, use the account-management or account-deletion option within the ZapCart application and follow the instructions.

Delete Your Account Without the App

You may submit an account-deletion request directly through this webpage. Provide your name and the email address associated with your account so ZapCart can locate and verify the request.

Go to the Account Deletion Request form

Identity Verification

To protect users from unauthorized deletion requests, ZapCart may take reasonable steps to verify that the person submitting the request controls or owns the account.

What Happens When You Delete Your Account?

Once verified and processed, your account will be permanently deleted and associated personal information will be deleted or de-identified, subject to legitimate or legally required retention.

Information That May Be Retained

Limited information may be retained when necessary for financial records, tax or accounting requirements, fraud prevention, security, legal compliance, disputes, or legal claims.

Pending Transactions or Services

Pending charging requests, unresolved payments, refunds, disputes, or other active transactions may need to be resolved before processing deletion.

Processing Your Request

ZapCart will process verified requests within a reasonable period and in accordance with applicable legal requirements.

Need Help?

If you cannot submit a request through this page, contact ZapCart using the support or privacy contact information published on the official website.